- What processors does your Virtual Desktops use?
- How many RDP Sessions can I have open?
- Windows Client has a maximum of 1
- We set our firewalls to limit the number of sessions to 10
- Can I consume this service as a subscription?
- Absolutely! You can purchase as a subscription or convert a one-time order on the store.
- Can you reboot my system?
- Yep – open a request here.
- Can you reset my password to my system?
- Yep – open a request here.
- Do you cover the Windows Licensing?
- As per our Terms of Service and by using our service you agree and confirm that you have the appropriate level of licensing from Microsoft.
- What is the Grace Period for expired systems
- 24 hours. We delete systems 24 hours after the expire.
- Can I renew early?
- Absolutely – can renew at any time and 30 days is added to your system.
- Do you offer automated payments?
- yes, we offer a subscription service paid annually or monthly
